Our Services
Full-time, Part-time, Graveyard
VM Receptionist Key Responsibilities
Virtual Medical Receptionist
- Answer and manage incoming calls, emails, and patient inquiries in a timely and professional manner.
- Schedule, confirm, and update patient appointments using healthcare scheduling systems.
- Maintain accurate and confidential patient records and documentation.
- Provide patients with essential information regarding services, procedures, and policies.
- Coordinate communication between patients, medical staff, and external providers.
- Handle administrative tasks such as data entry, appointment reminders, and follow-ups.
- Support billing and insurance verification processes as needed.
- Deliver excellent customer service while maintaining a courteous and empathetic approach.
Virtual Medical Receptionist Qualification
- Minimum of 2 Years of Healthcare/Clinical Experience
- Familiarity with EHR/EMR Systems (Preferred)
- Willing to Work U.S. Hours
- Excellent English Communication Skills
- Stable Internet Connection & Dedicated Workspace
- Strong Attention to Detail With the Ability to Multitask Effectively
Full-time, Part-time, Graveyard
Health Admin Key Responsibilities
Health Admin Assistant
- Manage daily virtual administrative tasks to support smooth healthcare operations remotely.
- Schedule and coordinate patient appointments, meetings, and provider calendars.
- Maintain accurate and up-to-date patient records and medical files.
- Handle phone calls, emails, and virtual inquiries in a professional and timely manner.
- Assist with billing, insurance claims, and other medical documentation as needed.
- Support healthcare staff by preparing reports, forms, and correspondence.
- Uphold patient confidentiality and comply with all healthcare regulations and policies.
Virtual Health Admin Assistant Qualification
- Minimum of 2 Years of Healthcare/Clinical Experience
- Familiarity with EHR/EMR Systems (Preferred)
- Willing to Work U.S. Hours
- Excellent English Communication Skills
- Stable Internet Connection & Dedicated Workspace
- Strong Attention to Detail With the Ability to Multitask Effectively
Full-time, Part-time, Graveyard
Health Billing Assistant Key Responsibilities
- Accurately prepare, process, and submit medical invoices and insurance claims.
- Verify patient information, insurance coverage, and billing codes to ensure accurate submissions.
- Follow up on outstanding claims, resolve billing discrepancies, and address denied claims.
- Communicate professionally with insurance providers, patients, and healthcare teams to clarify billing issues.
- Maintain up-to-date patient billing records while ensuring confidentiality and data security.
- Generate billing reports and assist in financial record-keeping as required.
- Support healthcare providers remotely by ensuring timely and efficient billing processes.
Virtual Health Billing Assistant
Virtual Health Billing Assistant Qualification
- Minimum of 2 Years of Healthcare/Clinical Experience
- Familiarity with EHR/EMR Systems (Preferred)
- Willing to Work U.S. Hours
- Excellent English Communication Skills
- Stable Internet Connection & Dedicated Workspace
- Strong Attention to Detail With the Ability to Multitask Effectively
What Remote VA are Saying!
Working as a Remote VA with this team has been an incredible experience. The support, training, and positive work culture have helped me grow both professionally and personally. I feel valued, trusted, and truly part of a community, even while working from home. I’m proud to contribute to meaningful projects and make a real impact.
Sherwina
Remote VA
